The Bank of East Asis

Cyberbanking

  1. Introduction of Cyberbanking

    • What is Cyberbanking?

      Cyberbanking is the convenient electronic banking service provided by The Bank of East Asia, New York Branch. With Cyberbanking, you can manage your finances and operate your accounts via the Internet anytime, anywhere.

    • Who can apply for Cyberbanking service?

      Both personal and business account customers can apply for this service.

    • What is the service charge for Cyberbanking?

      Cyberbanking is free of charge.

    • What types of accounts can be accessed through Cyberbanking?

       

      Deposit Accounts

      • Checking Accounts
      • NOW Accounts
      • Money Market Deposit Accounts
      • Certificates of Deposit (Time Deposits)

       

      Loan Accounts

      • Mortgage Loans
      • Construction Loans
    • What services are available through Cyberbanking?

      The following services are currently available in Cyberbanking :

      Cyberbanking Enquiries & Transaction-related Services
      Accounts
      (Main screen)      		 View the account balances and status of all your linked deposit accounts, select to view and download transaction histories and select to stop payments or make transfers
      Transactions View transaction histories and check images for a specified range of dates, amounts and / or check numbers
      Download Download transactions posted after your last download, since last statement or between a specified range of dates, in formats accepted by popular software packages
      Stop Payments Submit stop payment requests on a single check or a range of checks
      Transfers Transfer funds between your own accounts within the Bank
      Statements View, print and save a copy of previous bank statements online in PDF, HTML and Text format
      Options
      Personal Change your PIN or assign / change your e-mail address for receiving emails from the Bank
      Account Assign pseudo name for your linked accounts and account display order
      Alerts Create different types of alerts, including event alerts, balance alerts and item alerts for your linked accounts
      Display Personalize the screen display within Cyberbanking
      Others
      Contact Send messages to and receive messages from the Bank within Cyberbanking
    • How, when and where can I use Cyberbanking?

      If you access the Internet with the recommended hardware, software and browsers, you can access Cyberbanking services 24 hours a day, 7 days a week (except during system maintenance), which allows you to conduct your banking anytime, anywhere.

    • What browsers are compatible with Cyberbanking?

      NY Cyberbanking has been tested on the following desktop browsers.

      Supported browsers:

      • Google Chrome
      • Microsoft Edge
      • Firefox
      • Safari (Apple/Mac Users only)

      Please use the latest version of browsers for best performance.

       

      If you encounter problems when using our Service, please check the setup of your computer. You may also contact our service hotline during banking hours for assistance.