The Bank of East Asia

Contact Us

General Enquiries and Feedback

You may send your general enquiries and feedback to us using the online enquiry form, by visiting our branch or calling us directly.


Complaints

We strive for excellence and aim to treat our customer as we would wish to be treated ourselves. If you are not happy with our products or services, please let us know so that we can put things right for you.

To find out how to file a complaint, please click here. Alternatively you can call us at (1-212) 219-8288 or visit our branch.


Branch Hours and Telephone Number

New York Branch (1-212) 219-8288 Monday to Friday 9:00am – 4:00pm