At The Bank of East Asia, Limited New York Branch, we are committed to providing you with excellent customer service. Therefore, we want to hear from you about your customer experience with us. To submit a complaint to us, please contact us at :

Telephone : (1-212) 219-8288
Email : BEANYinfo@hkbea-us.com

Or write to us at :
The Bank of East Asia, Limited New York Branch
Attn : Customer Complaints
10/F, 540 Madison Avenue,
New York, NY 10022, USA

We will investigate promptly and contact you.

We look forward to hearing from you.